Mrs Fraser, 68, lives with her daughter who works part time as a taxi driver. She suffers from Chronic Obstructive Pulmonary Disease (COPD), Haemophilia, Arthritis and Asbestosis.
Warm Zones surveyed the home, identified that the property could benefit from cavity wall insulation and utilised the Warm Zones Fund to ensure this could be delivered quickly and free of charge.
The Warm Zone Benefits Advisor then worked with Mrs Fraser to help her complete an application for Attendance Allowance and referred her for an extra safety hand rail from Social Services at her local Council. Mrs Fraser was awarded Higher Rate Attendance Allowance, equating to an additional income of £ 4,280 each year with a one off arrears payment of £494. Warm Zones was also able to advise her daughter so if her mother needs more help in future she can consider a claim for Carer’s Allowance and reduce her work hours to help manage this.
Mrs Fraser is now enjoying much greater peace of mind, with additional income to help support her needs and ensure she can afford to heat her home as well as more confidence that she will be able to continue to live in her own home for many years to come.