She was getting by on a low income and with an old, very inefficient and unreliable heating system. As such she really feels the cold and was struggling to keep her house warm enough. Warm Zones supported Mrs Binney through the process of claiming Council Tax Benefit, Pension Credit & Attendance Allowance (higher rate), resulting in an annual gain of £7,178 and an arrears payment of £734.
Mrs Binney clearly needed a new boiler and central heating system although other schemes were unable to assist. However, she was able to take advantage of Warm Zones gap funding for vulnerable homes to get this new system installed.
This package of assistance has made a major difference to Mrs Binney’s overall health and wellbeing. She now has a modern, efficient heating system and the additional income to pay for her energy bills. Now she can look forward to a winter with much less anxiety about keeping warm and well.