You can contact Warm Zones in the following ways:

FREEPHONE: 08000 1999 69


TEXT: Text “Warm” to 80800

You can also complete and send the enquiry form below and we’ll get in touch with you ASAP.

Any personal information that we collect from you, or receive about you, will be processed and stored by us in accordance with all relevant data protection laws, including the General Data Protection Regulation. If you want to find out more about how we protect your information, please see our Privacy Policy which is set out here.

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You can also get useful information & support from the following:

The Home Heat Helpline: For energy and benefits advice, electricity and gas payment options and advice for those with special needs.
Telephone 0800 33 66 99 or Textphone 0800 027 2122 or see

Home gas emergencies:
If you smell gas call the national Gas Emergency Hotline on 0800 111 999.

Home electricity emergencies: Call your local Distribution Network Operator.  Details are on your electricity bill, online or in the phone book.

Citizens Advice:  A wide range of free & impartial advice to everyone.
Check your local phone book or at

Age UK:
Provides advice and support for older people.
Telephone 0800 169 2081 or see

Your gas or electricity supplier
: Contact details on your energy bills.

Your local Council
: Check your Council’s website or in the phone book.