Who We Are

Warm Zones is a not-for-profit Community Interest Company that has been delivering practical ways to improve energy efficiency and increase income in fuel poor and vulnerable households in England, Scotland and Wales since 2001.

We are a wholly owned subsidiary of National Energy Action (NEA), the UK’s leading charity aiming to end fuel poverty.
We work in partnership with local authorities, social housing providers, utility companies, the health sector, charities, and local community organisations to secure funding and deliver an integrated package of measures.

Over 1 Million
assessments completed
Over 450,000
measures installed
Over 370,000
homes assisted
Over £56 million in additional
annual household income secured

Our Approach

We are unique as not only do we treat the fabric of the property, we also work with the people living in it. We help them to access the additional services and benefits that they are entitled to.

Learn more about why you should work with us

Our Services

  • Home energy efficiency assessments
  • Installing insulation and heating
  • Seeking out additional funding beyond ECO and partner funding
  • Managing multiple funding streams to maximise funding and minimise householder contribution
  • Energy efficiency and signposting for switching energy supplier
  • Carrying out benefits entitlement checks
  • Supporting vulnerable customers to access other services including the Priority Service Register
  • Conducting robust compliance and quality assurance processes
  • Project services including scheme management, funding, installation monitoring and reporting

benefits checks
project management
expert advice & support

Meet The Team

Claire Harrold
Managing Director
David Connor
Matthew Osborn
Rebecca Parker
Finance Director
Alan Milburn
Supply Chain Director
Lorraine Gumbs
Partnership Development Manager

— Who we work with

— Our Awards

— Our Accreditations